Testimonials

“When my wife and I decided it was time to look for our first home, a mutual friend introduced us to Jennifer and Susan Rothstein of Hammond Residential. Being first-time home-buyers, we were unsure of what we wanted, and naturally had a lot of questions. Jennifer and Susan were both knowledgeable and patient, providing us with the guidance we needed to make an informed decision that was right for us. The home-buying process is notoriously stressful, however working with Jennifer and Susan, we knew we were working with people we could trust. They established a relationship with us that allowed us to have a positive first experience in home-buying. We are extremely happy in our new home, and we have Jennifer and Susan to thank!”

-- Seth and Hilary K., February 2019

 

“Susan Rothstein found us a Brookline home in 1987. It was a complicated transaction and Susan never lost her cool. She guided these first-time buyers through the process with pragmatism and professionalism. 31 years later, she and her daughter-in-law, Jen Rothstein, brought those same attributes to the sale of that home. 

“We first contacted Susan and Jen 12 months before we put our condo on the market. With their deep knowledge of the market, and intimate knowledge of our own neighborhood, they were able to give us advice and tasks to help us get ready for the sale process. For instance, they arranged to have photos of the exterior of our house taken during the summer months preceding our Spring entry date because they knew our flower boxes would be in full bloom, showing the building at its best. They walked through every square foot and gave us the advice we needed to go about our cleaning, sorting and staging. They helped us work out a schedule, managed the photography, inspections, and open houses flawlessly. They checked in on us regularly and held our hands when needed. They are professional, unflappable, good-humored, and understand the market. 

“We wholeheartedly and unreservedly recommend Susan and Jen to everyone we know.”

-- Jim O. and Nancy W., August 2018

"Our thanks to you and Susan for your wisdom, hard work and good cheer throughout the process. It is a special pleasure to work with people who know and are committed to the neighborhood.”

-- Sam and Edith A., July 2018

“Susan and Jen Rothstein worked tirelessly with me for well over two years as I went through the process of downsizing from a house that had become too much for me to take care of to a more manageable condo. They understood my preferences and priorities, were incredibly patient during the time it took for me to be emotionally ready to leave the house I had lived in for 45 years and helped me find a condo that I liked in the same neighborhood, only a few blocks away. They were on top of all of the details involved in selling the house and buying the condo and were both supportive and professional from beginning to end. I recommend them without reservation.”

-- Dorothy S., March 2018